Service & Support

supportWe pride ourselves on the service and support we offer to our customers and partners. Here are some of the unique features and benefits of working with Tiba Medical:
  • Unlimited technical support and service for the life of the product, obtained through our toll-free1 telephone2, email, web or fax.
  • Hands-on training for the setup and operation of systems is included with each system3.
  • Extended 2nd year warranties available for additional cost.
  • Damage protection plans available for additional cost.  Covers patient damage to systems.
  • Quick replacement/loaner service for established customers.

Please contact us with questions, comments and inquiries.  We look forward to serving you and your patients.

1 Toll-free calls in the US and Canada only

2 Telephone support available between 8 AM and 5 PM US Pacific Time except weekends and holidays.

3 Hands on training provided through a telephone conference call, typically lasting 30 minutes.

 

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